Privacy Policy

Friends of the Settle-Carlisle Line (FoSCL)

 

Our Privacy Policy

 

1. WHO ARE WE ?

The Friends of the Settle-Carlisle Line (FoSCL) is an unincorporated, non-profit-distributing Voluntary Organisation: "our" "we" or "us" in this document.

 

2. INFORMATION WE COLLECT

This Statement explains the background to the collection of personal data. This is any information which identifies you personally, or which can be identified as relating to you personally.

 

The collection of personal data is now governed by the General Data Protection Regulations (GDPR), effective from 25th May 2018. The Regulations govern how personal data may be collected and used, and how your Privacy is protected in relation to it.  FoSCL is a Data Controller for these purposes.

 

In order to process personal data, we need to have a reason – called a Lawful Basis - for doing so. Currently we process personal data in accordance with either our Legitimate Interest or, if relevant and necessary, with your Consent.

 

a) Understanding our Legitimate Interest

When you join as a member or donate as a supporter using an application form, or via our website, we rely upon our Legitimate Interest to provide you with membership and/or other related services, such as News updates and details of Member events, together with FoSCL and other closely-related railway items.

The same basis will apply when you open or use your account on the FoSCL website, or when you place an order for goods or services available online via the website.

If we receive a Legacy or Gift via your Executor or Personal Representative, we will be pleased to record only minimal details if we are asked to do so.

 

b) Giving your Consent

i) Volunteering

If you sign up as a volunteer in connection with additional aspects of FoSCL activities, we may need to ask you for additional information, some of which may be classed as Sensitive Data.

If that is necessary, we will ask for your Consent to hold that data.

 

ii) Direct Marketing

If we wish to offer you other goods or services through the medium of direct marketing, we are required to obtain your Consent before doing so.

 

3. PERSONAL DATA

a) When and how we collect your data

Personal identifiable data you provide to us for membership and for other purposes, may be collected in a number of different ways:

When you write to us, or register to use, or subsequently contact us via the website
When you send us a membership application form and/or bank details through the post
When you apply for membership or renew it by telephone, or online via the website
When you buy items in one of our shops, or order items from our online shop
 Through other information you may give us over the telephone, by email, or using any other electronic means which we may accept from time to time

 

 

 

 

b) What information we collect

We may collect a number of different items of personal data, for example:-

Name / postal address / email address / landline and/or mobile phone numbers etc.

Payment information such as credit/debit card details and bank details for Standing Orders
If you purchase FoSCL membership as a gift for someone or join as joint or family members your details together with those of the recipient(s) will be recorded

 

If you are volunteering, we may need to collect additional data, for example:

Next-of-kin emergency contacts, medical conditions, references, Disclosure & Barring Service (DBS) details, etc. Some of these details may be classed as Sensitive Data
Accidents or incidents:
If an accident or incident occurs on our property, at one of our events or involving a volunteer, then we will keep a record of this, which may include personal and sensitive personal data.

 

4. PROCESSING YOUR DATA

We use your personal data to administer and maintain our membership and volunteering records, and to send you our quarterly magazine, either printed copy by post or electronic edition via email.

We only use personal data for the purpose or purposes for which it was collected (or for very closely related purposes).

 

Personal data in connection with your membership is passed, where appropriate and relevant, to third parties who are contracted to us, and act in the capacity of controller or processor for various purposes in connection with your membership etc. Those parties are required, in the same way as we are, to observe your rights in relation to personal data, in compliance with this Privacy Policy and current UK data protection legislation.

 

Personal data may be retained after your membership or volunteering with us has ended, for reference purposes (including in the event of an insurance or legal claim) or for safeguarding purposes.

 

5. KEEPING CONTROL OF YOUR PERSONAL DATA

We will not sell, distribute or lease your personal data to third parties without your permission, unless we:-

a) Have a legitimate interest in connection with your ongoing relationship with us, or

b) Have received your specific consent, or

c) Are required by law to disclose it.

 

You should be aware that it is necessary to hold and process certain basic personal data (including banking details) in order to service your Membership.

If you ask us not to retain some of your data, or to delete it altogether, we may not be able to fulfil your Membership as normal.

 

If you have consented to us using your personal data for direct marketing purposes, you may withdraw your consent at any time by writing to us at the address below, or emailing webmaster@settle-carlisle.com

 

6. DATA ANALYSIS

Google Analytics is used to provide data which improves the design and content of our web site.

When someone visits our website www.foscl.org.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.

We do this to find out things such as the number of visitors to the various parts of the site. The information is 'anonymised', so that individuals cannot be identified.

Furthermore, we do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

 

 

7. COOKIES - How we use them

A cookie is a small file which asks permission to be placed onto the user's computer hard drive. Once you agree, the file is added and the cookie helps us to analyse web traffic or lets you know when you visit a particular site.

When using the Internet, you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find most useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

8. LINKS to OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

 

9. SECURITY and PROTECTION OF YOUR DATA

FoSCL is committed to ensuring that the privacy of your personal data is secure and protected. Should we ask you to provide particular information by which you can be identified as outlined above, then you can be assured that it will only be used in accordance with this privacy statement.

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure all the information we collect.

 

10. ACCESS to the information we hold about you

You may request details of any personal data which we hold about you. If you make a request for details of the Personal Data we hold about you, we will normally provide this free of charge in the first instance.

A further or more complex request may incur a charge based on the administrative cost of researching and providing the information.

 

To initiate a request for a copy of the information we hold about you, please email:

webmaster@settle-carlisle.com – or write to:

Webmaster
The Friends of the Settle-Carlisle Line
c/o Settle Station
Settle
BD24 9AA

 

If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible, to the address above. We will promptly correct any information found to be incorrect.

 

11. CHANGES TO THIS PRIVACY POLICY

We will amend this Privacy Policy from time to time to ensure it remains up-to-date in accordance with Data Protection law, and so that it accurately reflects how and why we use your personal data.

The current version of our Privacy Policy will always be posted on our website.

This Privacy Policy was last updated on 16th April 2018.

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Last updated by Richard Morris on 16/04/2018